REPAIR AND RETURN FORM KASKOD-MTRONIX OÜLimited Warranty
KASKOD-MTRONIX OÜ provides the following limited warranties. These limited warranties extend to the original purchaser and to no other purchaser or transferee.
KASKOD-MTRONIX OÜ will have inspected the product prior to shipment and warrants this product and its parts against defects in materials or workmanship for a period of two years after the date of original purchase, or for 300 hours of operation, whichever occurs/expires first. During this period, KASKOD-MTRONIX OÜ will, at its discretion, repair or replace a defective product or part at no cost to the purchaser.
Warranty Conditions
The above LIMITED WARRANTIES are subject to the following conditions:
1. Warranties extend only to products manufactured by KASKOD-MTRONIX OÜ.
2. Warranty doesn’t extend to the following:
• Accessories supplied by KASKOD-MTRONIX OÜ including but not limited to cables, extension cords, power receptacles, water hoses and fittings
• Expendable materials and parts including but not limited to lubricants, machine oil, oil filters, sealing rings and gaskets, slip clutch disks
3. Warranties extend only to defects in materials or workmanship as limited above. Warranties extend only to defects which occur during normal use and do not extend to damage to products or parts which results from alteration, repair, modification, faulty installation or service by anyone other than an authorized KASKOD-MTRONIX OÜ service center, damage to products or parts caused by accident, abuse, misuse or maintenance, mishandling, misapplication, or damage caused by acts of God.
4. There may be scheduled maintenance required prior to the expiration of the warranty period of two years or 300 hours of operation time of the product. The scheduled maintenance is the responsibility of the purchaser and is not covered by this warranty. The product will notify the purchaser via alarm lights and displays when such scheduled maintenance is due. Failure to have performed the scheduled maintenance in a timely fashion by the purchaser violates the terms of this warranty.
5. Purchaser must retain the bill of sale or provide other proof of purchase.
6. Any replacement parts or replacement products furnished at no cost to the purchaser in fulfillment of this warranty are warranted only for the unexpired portion of the original warranty.
7. Damaged parts or products that were replaced under this Warranty will not be shipped back to purchaser.
8.
If defective product sent by purchaser to KASKOD-MTRONIX OÜ for repair or
replacement under warranty has been received by KASKOD-MTRONIX OÜ prior to the
two-year/300 hour warranty period expiration, the warranty period for this
product will be extended by the number of days elapsed between the date the
defective product has been received by KASKOD-MTRONIX OÜ and the date the
repaired or replacement product has been shipped by KASKOD-MTRONIX OÜ to the
purchaser.
ALL WARRANTIES REQUIRED TO BE IMPLIED BY EU LAW ARE EXPRESSLY LIMITED TO THE
DURATION OF THE LIMITED WARRANTIES SET FORTH ABOVE.
IN NO EVENT SHALL KASKOD-MTRONIX OÜ BE LIABLE FOR SPECIAL, INCIDENTAL,
CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, INJURY OR DAMAGE
TO PERSONS OR OTHER PROPERTY, INCONVENIENCE, LOSS OF GOODWILL, LOST PROFITS OR
REVENUE, LOSS OF USE OF THIS PRODUCT OR ANY ASSOCIATED EQUIPMENT, COST OF
SUBSTITUTIVE EQUIPMENT DOWNTIME COSTS OR CLAIMS OF ANY PARTY DEALING WITH
PURCHASER FOR SUCH DAMAGES, RESULTING FROM THE USE OF THIS PRODUCT OR FROM
DEFECTS IN THIS PRODUCT, OR ARISING FROM BREACH OF WARRANTY OR CONTRACT,
NEGLIGENCE OR ANY OTHER LEGAL THEORY.
Procedures for Obtaining Warranty Service
1. Contact KASKOD-MTRONIX OÜ to obtain a return merchandise authorization (RMA)
number within the applicable warranty period. KASKOD-MTRONIX OÜ will not accept
any returned product without an RMA number.
2. Ship the product to KASKOD-MTRONIX OÜ postage prepaid, together with your
bill of sale or other proof of purchase. your name, address, description of the
problem(s). Print the RMA number you have obtained on the outside of the
package.
